Frequently Asked Questions

We are a professional flexible stone manufacturer based in China. Our ISO 9001-certified facility handles everything from R&D and raw material processing to production, quality control, and global logistics — ensuring factory-direct pricing and consistent quality.

Yes, our flexible stone panels are engineered for exterior applications including high-rise building facades. The material is lightweight (significantly reducing structural load compared to natural stone), weather-resistant, and meets relevant fire safety standards. Proper installation systems and structural assessments are required for any high-rise application.

Absolutely. Our flexible stone formulations are tested and proven across a wide temperature spectrum — from -30°C Russian winters to +50°C Middle Eastern summers. We have successful projects in both climate extremes. Different adhesive specifications and installation protocols may apply depending on the climate zone; our technical team provides guidance for each project.

Our flexible stone panels are composed of three core materials: Inorganic Clay (the base substrate providing flexibility and strength), Natural Stone Powder (for authentic stone texture, color, and appearance), and Polymer Binders (for durability, water resistance, and weather performance). The result is a material weighing only 3-5 kg/m² — about 1/10th the weight of natural stone.

Installation follows four key steps: 1. Prepare Surface — ensure the substrate is clean, dry, and level. 2. Apply Adhesive — use a recommended polymer-modified adhesive applied with a notched trowel. 3. Install Panel — press the flexible stone panel firmly into the adhesive, aligning edges carefully. 4. Finish Joints — fill joints with matching grout and seal if required. Installation is significantly faster than traditional stone and requires no special heavy equipment.

Standard sizes: 600×1200mm, 1200×2400mm, and 1200×3000mm. Custom dimensions are available for bulk orders. Thickness: typically 2-4mm depending on the texture and application. Pricing: We offer factory-direct pricing based on order quantity, texture type, and customization requirements. Contact us for a tailored quotation — pricing is generally 30-50% lower than natural stone alternatives.

Our standard MOQ is 500㎡ per texture/color for new clients. For sample orders and trial projects, we can accommodate smaller quantities. Contact our sales team to discuss your specific needs.

Production lead time is typically 15-25 days depending on order volume and customization. Sea freight shipping times vary by destination: Middle East 15-20 days, Europe 25-35 days, Southeast Asia 7-12 days, Africa 20-30 days. Air freight is available for urgent orders.

Yes, we provide free sample kits for qualified buyers. The kit includes small panels of each texture, a printed product catalog, and technical specification sheets. Shipping costs may apply for the first sample order. Request yours through our contact form or WhatsApp.

Yes. We offer full OEM services including custom packaging design, private label branding, and custom texture/color development. Our R&D team can create exclusive products for your market. Minimum order quantities apply for OEM projects.